Patient help
Frequently asked questions
The questions our reception desk is asked every day, answered properly. If yours is not here, call us — we would rather you asked than guessed.
About the hospital
What the hospital is, and what makes it different.
What is The County Hospital and Research Centre?
The County Hospital and Research Centre in Bhopal is a 52-bed multi-speciality tertiary care hospital offering comprehensive medical services across the major clinical disciplines, with a focus on patient-centred care, modern infrastructure and compassionate treatment.
What makes The County Hospital different in Bhopal?
We combine experienced specialist doctors, modern diagnostics, 24×7 emergency services, NICU and ICU facilities and cashless insurance support — all under one roof, to deliver effective and affordable healthcare to patients of all ages.
Is The County Hospital accredited?
The County Hospital is NABH Entry Level Certified, recognised by the Quality Council of India. The certification covers standards for clinical care, patient safety, infection control, emergency and critical care quality, and transparent billing.
Treatment and services
Specialities, diagnostics, neonatal care and emergency cover.
What medical specialities does The County Hospital provide?
The hospital covers orthopaedics (joint replacement, sports injuries and trauma care), paediatrics and neonatology, general medicine and diabetology, gynaecology and obstetrics, radiology (ultrasound, X-ray and Doppler), physiotherapy and rehabilitation, dental and maxillofacial care, and psychiatry and neurology, alongside further specialist care arranged around the patient.
Does The County Hospital offer diagnostic services?
Yes. The hospital has digital X-ray, ultrasound, a pathology laboratory, ECG, colour Doppler, TMT and other diagnostic tools on site, which supports accurate and timely diagnosis without sending patients elsewhere.
Are neonatal and child critical care services available?
Yes. The hospital has a Level-3 Neonatal Intensive Care Unit (NICU) and dedicated child health services covering both routine and critical paediatric care.
Do you provide emergency services and ambulance support?
Yes. We operate 24×7 emergency care and ambulance services for urgent medical conditions.
Visiting, booking and payment
Appointments, cashless insurance and how to find us.
Is cashless treatment available?
Yes. We are empanelled with major insurance companies and TPAs and provide cashless hospitalisation on eligible policies. Please bring your insurance card and policy details to the hospital helpdesk so we can start the pre-authorisation.
How can I book an appointment?
You can book by calling 92381-71911, 0755-4500400, 0755-3511422 or 0755-3511433, or by visiting the hospital reception in person.
Where is The County Hospital located?
The hospital is at A-13, Vidhya Nagar, Narmadapuram Road, in front of Barkatullah University, Bhopal, Madhya Pradesh 462026, India.
Ready when you are
Book the consultant you need, or call and describe the problem — reception will place you with the right department.
- Emergency
- Open 24 hours, every day
- OPD
- OPD 9:00 am – 8:00 pm, Monday to Saturday
Sunday — emergency and admitted patients only