Skip to content

Who we are

Your health, our priority — always

The County Hospital and Research Centre is a 52-bed multi-speciality tertiary care hospital in Bhopal, built around one idea: that the patient comes first, and that every decision made here should be one we would be willing to explain to them.

  • 52 beds
  • 44 consultants
  • Digital X-ray, USG & pathology on site
  • Emergency open 24 hours

The hospital

A tertiary care hospital that is still small enough to know you

The County Hospital and Research Centre is a 52-bed, multi-speciality tertiary care hospital on Narmadapuram Road in Bhopal, directly opposite Barkatullah University. Our core areas are orthopaedics, child health, joint replacement, sports injuries, vaccination for children and adults, gynaecology, gastroenterology and gastro surgery, neonatology, urology and ENT.

Diagnostics sit inside the building rather than down the road: digital X-ray, ultrasound and a pathology laboratory are all on site, so a diagnosis does not depend on sending a patient somewhere else and waiting.

We adhere to all government regulatory compliances, including fire safety norms, and we work to the national standards and criteria for infrastructure, medical care and pollution control.

The County Hospital and Research Centre strives to carry the torch forward for excellence in care with the utmost compassion and empathy. We aim to instil our values in our staff and to put them into practice while providing the highest quality of care.

The hospital staff gathered on the front steps beneath The County Hospital sign

Our core areas

  • Orthopaedics
  • Child health (Paediatrics)
  • Joint replacement
  • Sports injuries
  • Vaccination for children and adults
  • Gynaecology
  • Gastroenterology and gastro surgery
  • Neonatology
  • Urology
  • ENT
Years of care
17+
Serving Bhopal since the hospital opened
Beds
52
Multi-speciality tertiary care
Consultants
44
Across every clinical department
Departments
20
All on a single campus
Emergency
24×7
Casualty, pharmacy and ambulance

What we hold ourselves to

We follow the following principles

These are the hospital's own six principles, in the hospital's own words. They are printed here in full rather than reduced to six tidy adjectives, because the explanation is the point.

Patient-centred approach

We believe that the patient is our first priority, and all treatment is catered according to the clinical and personal needs and circumstances of the patient. The patient is at the core of our efforts. Everything we do must meet or exceed the expectations of our patients and their families.

Teamwork

We encourage teamwork in our hospital and train our staff to work in sync towards achieving the best patient outcomes.

  • Teamwork improves patient outcomes. Doctors, nurses, specialists and other healthcare professionals all bring unique expertise to the table. By working together they can create a more comprehensive plan of care for each patient, leading to better overall results.
  • A team can reduce medical errors. Communication breakdowns and siloed information lead to mistakes. When a team collaborates effectively, everyone is on the same page about a patient’s condition and treatment plan.
  • Enhanced patient satisfaction. When patients feel their care is coordinated and everyone involved is working together, it makes for a more positive experience and better adherence to treatment plans.
  • Reduced burnout. Sharing the workload and the responsibility for patients keeps healthcare professionals from feeling overwhelmed, and keeps them focused on patient care.
  • Better use of resources. Teamwork allows a more efficient allocation of resources within the hospital, so that patients receive the right care at the right time with good value for money.

Compassion

Compassion and empathy at all times, at every stage of the patient’s journey.

Ethics and integrity

Ethical practice and transparency in a hospital are crucial. They ensure patients receive the best care, reduce errors and build trust. By being open and honest, hospitals empower patients and create a foundation for better healthcare.

Highest quality

We aim to provide the highest quality of care to ensure the best clinical outcomes. We believe that by providing the best efforts and resources, we can hope for a speedy recovery and a cure wherever possible.

Evidence-based practice

Practising from the evidence minimises the risk of outdated practice or personal bias influencing decisions, which leads to safer care.

The verse we keep

मेरी भावना

अहंकार का भाव न रक्खूँ, नहीं किसी पर क्रोध करूँ।
देख दूसरों की बढ़ती को, कभी न ईर्ष्या-भाव धरूँ॥
रहे भावना ऐसी मेरी, सरल सत्य व्यवहार करूँ।
बने जहाँ तक इस जीवन में, औरों का उपकार करूँ॥ ४॥

मैत्री भाव जगत में मेरा, सब जीवों से नित्य रहे।
दीन-दुखी जीवों पर मेरे, उर से करुणा स्रोत बहे॥
दुर्जन क्रूर-कुमार्गरतों पर, क्षोभ नहीं मुझको आवे।
साम्यभाव रक्खूँ मैं उन पर, ऐसी परिणति हो जावे॥ ५॥

These lines have hung over this hospital since the beginning. They ask for a life without arrogance or anger, without envy at another’s good fortune; for friendship towards every living being, compassion for those in distress, and an even temper towards those who have wronged us. It is as good a description of how to run a hospital as we have found.

Facilities

What is on the campus

Everything below is inside the building on Narmadapuram Road. Where something is not open yet, it is labelled as such rather than listed alongside the rest.

  • Emergency

    Open 24×7

  • Pharmacy

    Open 24×7

  • Ambulance

    Available 24×7

  • Intensive Care Unit

    Fully equipped ICU

  • NICU

    Level-3 neonatal intensive care

  • Modular Operation Theatre

    Hi-tech, HEPA filtered

  • Labour Room

  • Digital X-ray

  • Ultrasound (USG)

  • Colour Doppler

  • Physiotherapy

  • Dental Department

  • AC Rooms

  • Wheelchair Access

  • Ample Parking

  • Easy Approach

    On Narmadapuram Road, opposite Barkatullah University

  • Health Insurance

    Cashless through major insurers and TPAs

  • Card & UPI Payments

  • Kids Play Area

  • Canteen

    Not open yet
National Accreditation Board for Hospitals and Healthcare Providers certification mark

Quality and safety

NABH Entry Level Certified

The County Hospital is officially NABH Entry Level Certified, recognised by the Quality Council of India. NABH — the National Accreditation Board for Hospitals and Healthcare Providers — is a constituent board of the Quality Council of India and sets the benchmark for quality and safety in Indian healthcare.

The certification reflects a commitment to safe, ethical, patient-centric and quality healthcare in accordance with national standards. In practice it covers what you would want it to cover:

  • High-standard clinical care and evidence-based practice
  • Patient safety, rights and responsibilities
  • Infection control protocols and hygiene
  • Emergency services and critical care quality assurance
  • Verified standard operating procedures and staff training
  • Ethical billing practice and transparency

It is not a one-time achievement. Certification is maintained through continuous training, internal audits and improvement — from infrastructure upgrades to patient communication and digital health records.

Come and see the place

Walk in during OPD hours, or book a slot with the consultant you need. If it is an emergency, do not wait for an appointment — the casualty department is open around the clock.

Emergency
Open 24 hours, every day
OPD
OPD 9:00 am – 8:00 pm, Monday to Saturday
Sunday — emergency and admitted patients only
Call WhatsApp Book